Yes. Blade is a Klaviyo Platinum Partner with over $50 million in projected email and SMS revenue for our clients, and more than $22 million in client email revenue generated last year alone. Platinum status means direct access to Klaviyo's partner resources, early feature access, and a team that lives in the platform daily rather than dabbling across ten ESPs. Our email and SMS practices both run on Klaviyo end to end.

All of them, in a deliberate order. We start with the four that drive 80% of flow revenue: welcome, abandoned checkout, browse abandonment, and post-purchase. Then we layer in winback, replenishment, VIP, sunset, and back in stock. Every flow gets custom copy, design, timing, and defined benchmarks, because a flow that exists is not the same as a flow that works. One post-purchase flow we built generated over $81,000 in additional revenue without a single third-party app.

For most DTC brands, email should generate 25-30% of total revenue, with 40-60% of email revenue coming from automated flows rather than campaigns. Under 30% from flows means you have an automation gap, not a campaign gap, and that gap is usually the fastest revenue an ecommerce brand can add. Our email clients average a 75x ROI on the channel.

Yes, and we handle the parts that go wrong when brands DIY it: list and consent migration done cleanly, sending domain warm-up so your reputation carries over instead of resetting, flow rebuilds that improve on the originals rather than copying them, and revenue tracking that stays continuous through the switch. For Shopify stores, our Shopify email integration work makes sure every catalog, checkout, and customer event flows into Klaviyo correctly from day one.

It is the first thing we audit, because delivered and inboxed are not the same thing. We set up dedicated sending domains, DMARC enforcement, Google Postmaster monitoring, engaged-segment sending strategy, and list hygiene with sunset suppression. Gmail and Yahoo's bulk sender requirements made this non-optional, and a damaged sender reputation quietly taxes every email you send until it is fixed.

Everything is in-house: strategy, copy, design, and build. Campaigns rotate through story, proof, and offer angles instead of sending the same promo twelve times a month, and every email is written to convert rather than just look pretty. If you want a feel for how we think about words that sell, read our guides to copywriting that converts and product descriptions that convert.

Yes, and running SMS and email in one Klaviyo account is a real advantage: shared segments, coordinated timing, and quiet hours that respect the customer. SMS open rates run as high as 98%, so we treat the channel with restraint: back in stock alerts, VIP early access, and perfectly timed nudges that feel like a text from a friend, not a mall kiosk with anxiety.

Segmentation is where Klaviyo earns its price tag. We build engaged-tier segments for deliverability, VIP tiers by order count and spend, predicted-value and churn-risk segments using Klaviyo's data science, and category-interest segments from browse and purchase behavior. The result: fewer sends, higher revenue per recipient, and a list that grows healthier instead of tired.

You do, always. The account, the list, the flows, and every template we build belong to you, and we work inside your account as partners. If we ever part ways, you keep everything with documentation of what we built and why. Your list is one of the most valuable assets your brand owns; no agency should ever hold it hostage.

Flows start producing as soon as they go live, which is why we build the highest-intent automations first: abandoned checkout recovers revenue in week one, and the full core architecture is typically live within the first month. Campaign and deliverability gains compound over 60 to 90 days as your sender reputation and segmentation mature. Who knows, maybe you could be our next $1.2 million a month email client. See what current clients say in our reviews.

Book a growth teardown at bladecommerce.as.me and we will audit your Klaviyo account live on the call: your flow vs campaign revenue split, your deliverability health, and the two or three gaps costing you the most, whether or not we end up working together. We cap our roster at 30 clients, so senior operators run every account. You can also reach us through the contact page.